Privacy Policy

Personal Information: When you register for an account, we collect your name, email address, and optionally your phone number and country of residence.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, opportunities viewed, and search queries.

Payment Information: If you subscribe to a paid plan, we collect payment details through our secure payment processors (Paystack, Flutterwave). We do not store your full credit card information on our servers.

Device Information: We collect information about the device you use to access our platform, including IP address, browser type, and operating system.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you email alerts about new opportunities matching your preferences
• Respond to your comments, questions, and provide customer service
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise any of these rights, please contact us at privacy@panafriexchanges.com.

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.